Emergency Room Process
Upon arriving at any St. Mary's of Michigan emergency room, you will meet with a registered nurse who will evaluate your condition. We use a process called "triage" to make sure the most serious illnesses and injuries are treated first.
Priority One: life threatening condition that needs immediate medical attention (car accidents, heart attacks, severe burns).
After you see the nurse, you will return to the waiting area for registration (or a member of your family will if you are taken back to see a doctor immediately). Remember, a patient who arrives after you, but is facing a more serious medical condition, may be taken back to see the doctor before you. If your condition changes while in the waiting area, let one of the staff know. They are here to help you.
A clerk will ask you a series of questions to establish a medical record. Please answer these questions as completely and accurately as possible. You will also be asked to sign a consent form for your treatment. Parental consent or consent of a legal guardian is required for children. Children under the age of 10 will receive a book as part of the St. Mary's of Michigan ER BOOKS Reading Program.
Your treatment will depend on your condition. All St. Mary's of Michigan emergency room physicians are board certified. They may order blood tests and/or x-rays. They may also call in a specialist to care for you. At St. Mary's of Michigan, we offer 24-hour clinical observation. If your condition warrants it, you will stay at the hospital without being admitted so that doctors can closely monitor you.
We will provide you with detailed instructions to assist you in your care back at home. A registered nurse will discuss these with you, including follow-up care, and answer any questions you may have.
If medications are prescribed, the nurse will explain to you:
Because the emergency room is such a busy place, we limit visitors to one for adult patients and two for children. Nurses may request that all visitors wait in the waiting area. Likewise, they may make exceptions at their discretion - based on the situation.
|800 South Washington Avenue | Saginaw, MI 48601-2524 | (989)907-8000 | 1-800-STMARYS
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